SMROE episode 1: with CAPT Chris Hsiung from the MountainView Police Department

Social Media Success in #LESM

In this episode of ‘The Social Media Rules of Engagement Podcast’ I talk with Captain Chris Hsiung of the Mountain View Police Department about how the law enforcement fraternity can use social media (LESM) to engage with their local communities.


Captain Chris Hsiung commands the uniformed patrol division at the Mountain View Police Department in northern California. Since 2012 he has managed the department digital media strategies, platforms, and engagement with the community.

Chris blogs for the IACP Center for Social Media, has written numerous articles for various publications, and has spoken at conferences across the United States on the topic of law enforcement’s use of social media to engage the community and manage crisis communications. These include the International Association of Chiefs of Police (IACP), the California Association of Public Information Officers, and the California Peace Officer’s Association. In addition, Chris is a social media/crisis communications instructor for the California Office of Emergency Service’s Crisis Communications Course and California P.O.S.T. Management Course.

Chris has been serving the Mountain View community for over 20 years and has held a variety of assignments within MVPD. These include detective assignments in Property Crimes, Person Crimes, and High Tech Crimes as well as 13 years on the department SWAT team as an assault member, rappel master, sniper, and tactical commander. He has a master’s degree in eBusiness Management from Notre Dame de Namur in Belmont,  CA and also serves on the steering committee for the Bay Area Law Enforcement Social Media Group (BALESMG).

Follow Chris on:

Twitter: @chMtnViewPD

Instagram: @mtviewpd_captain

Facebook: Mountain View Police Department