The power of info ops for-good campaigns
The term ‘information operations’ – or ‘info ops’ – is usually used in a military context. In more recent times …
Tag: #CrisisComms
In a crisis? Don’t do these 7 things. Ever.
When organizations and individuals find themselves in crisis, what you do in the first 24 hours is critical to how events …
Don’t newsjack your way in to crisis on social media
SEO pundits will tell you that one of the best ways to drive traffic to your site is to blog about trending …
7 ways to ensure you remain objective during a Crisis
This blog was first published on the Firebrand Talent website. When your client or organisation’s values differ significantly to your own, how …
Are you damaging your communications career with short termism?
This blog was first published on the Firebrand Talent blog in a regular series on crisis communications by Nicole. The …
Named 1of 10 Best Female Business Bloggers!
I was thrilled to be named as 1 of 10 best female business bloggers by ‘Self Thrive’ recently.
Communicate solutions instead of excuses during a crisis
This article first appeared – with permission – on the Firebrand Talent blog. Communicating solutions is a well known, tried …
3 things Anthony Robbins reminded me about communication
One of the things I love most about social media is the way new ideas and information can serendipitously cross …
7 ways to control your narrative during crisis
Social media crises very rarely happen by accident. Spontaneous instances of successful social media crisis management — are rarer still. There are no shortcuts to …
Emirates airlines communicates confidence during EK521 crisis
As the investigation into Emirates Airlines flight EK521 continues to determine why the Boeing 777-300 caught fire on landing at …